
Winloo is a second-hand bike lead platform where users can purchase access to verified seller contact details. Once you buy access, the details are digitally delivered to your email and dashboard.
No. Winloo does not sell bikes or deliver physical products. We only provide verified contact details, and all negotiations happen directly between buyer and seller.
Yes, each contact is verified to ensure authenticity and accuracy before being sent.
You can report the issue immediately. If the details shared are invalid, unusable, or not aligned with the listing, Winloo may approve a refund.
There is no return/cancellation once details are shared.
Refunds will be offered only if:
• Information is incorrect
• Contact is unusable
• Details don’t match what was promised
• Seller refuses to share details
Refunds are processed within 48 working hours after approval.
Yes. Winloo follows strict Indian IT Act security guidelines, using encryption, access control, and secure servers.
If the seller is not responding, simply reach out to our customer support team and we’ll assist you further.
Contact Support:
Mobile: +91 90414 01488
Email: hello@mysecondbike.com
Our team will review the issue and help you connect with the seller as quickly as possible.
No. Winloo only connects both parties. Pricing, inspection, negotiation and any final transaction occur independently.
For security purposes, please solve this simple puzzle to verify you are human before sending an OTP.